Legal Documents
Transparency and protection of your data
Terms & Conditions
General Terms and Conditions governing the legal relations between ICTS Logistic and its clients. Contains the rights and obligations of both parties.
Download PDFTransport Rules
Special rules for individual types of transport. Contains detailed information about cargo, delivery times, and carrier obligations.
Download PDFComplaint Procedure
Procedure for filing complaints regarding the quality of services provided. Our structured procedure ensures fair and prompt dispute resolution.
Download PDFPersonal Data Protection (GDPR)
Personal data protection policy in accordance with GDPR regulation. We are committed to protecting your privacy and processing your data securely.
Download PDFCookie Policy
Cookie usage policy on our website. Information about cookie types and configuration options.
Download PDFPhoto credits
Photos on the website: Brendo Boyose, Tom Fisk, Markus Spiske, Pavel Danilyuk, Mikhail Nilov, Wolfgang Weiser, Miguel Cuenca, Ron Pedersen, Jan Rune Smenes Reite, Jiaxiu Guo, RDNE Stock project, Vlastimil Starec, Lara Jameson. Source: Pexels.